Iris Ossos is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Iris Ossos. This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Iris Ossos. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
What is a cookie?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Why do we use cookies?
Iris Ossos uses "Cookies" to identify the areas of our website that you have visited. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.
Information we collect
We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
● Name / Username
● Phone Numbers
● Email Addresses
● Mailing Addresses
● Debit/credit card numbers
● Age
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
● To personalize your experience (your information helps us to better respond to your individual needs)
● To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
● To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
● To process transactions
● To administer a contest, promotion, survey or other site feature
● To send periodic emails
HOW LONG DO WE RETAIN PERSONAL DATA?
We keep your information only so long as we need it to provide Iris Ossos to you and fulfill the purposes described in this policy.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. We use Analytics and Performance cookies to collect information on your behalf about how visitors interact with the site.
What are your privary rights?
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Governing Law
This Privacy Policy is governed by the laws of Portugal without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework. The laws of Portugal, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
CHANGES TO THIS PRIVACY POLICY
This policy may be updated to reflect changes in our business or legal obligations. We recommend reviewing it periodically to stay informed. Significant updates will be communicated via email or posted clearly on our website.
Contact Us
Don't hesitate to contact us if you have any questions.
● Via Email: contact@irisossos.com
Last updated: April 2026